Local Pickup:
Weare located in Belgium, WI. If you wouldlike to schedule an appointment to inspect an item, or to pick it up, pleasecontact us directly. Please note that wemust charge sales tax for a local pick up, unless you are tax exempt. If you are tax exempt we require a copy ofyour tax exempt certificate before pick up. Please contact us for payment methods available to pay upon pickup.
Shipping:
After you have purchased an Item on eBayplease wait until we send over an updated invoice through eBay which reflectsthe correct shipping charges before paying as this will ensure that you are notover charged for shipping.
Shipping– Small Packages:
All listings with free shipping will be shipped via UPS GROUND ONLY within the Continental UnitedStates, no exceptions. PO Boxes are not an acceptable address form unlessyou are paying for shipping via USPS. If you enter a PO Box as your address wewill contact you for your physical address. Please be advised that a delay inresponse will delay your shipping time. If you would like a differentmethod of shipping, would like us to use a different carrier, or need rushshipping please contact us and we will do our very best to meet yourneeds. We do our very best to ship allitems on the day the payment has cleared or the next business day. If there is a delay in shipping your item wewill contact you. All items valued over$200.00 include delivery confirmation. Please note that once a package has left ourfacility, we have absolutely no way of changing the delivery address. If we need to reship the unit because it hasbeen returned to us you will be responsible for the additional shippingcharges.
Shipping– International:
Ourpreferred method of International Shipping is via USPS Express MailInternational as it is the most cost effective, includes a tracking number, andincludes insurance. If you would like us to use a different method of internationalshipping, please contact us and we will let you know the cost of the requestedservice. UNDER NO CIRCUMSTANCE will we ship via any method which does not include atracking number and delivery confirmation or provide false information oncustoms forms. Please note that items shipped outside of the UnitedStates may incur brokerage charges or customs fees. As a customer you are responsible for these charges, as Green Industrialassumes no responsibility for the payment of these charges, nor do we have anyway of calculating these charges.
Emergency / ExpeditedServices:
We understand that some of our customers need items fast because of an emergencyafter business hours. We will do ourvery best to work with you to meet your demands. Please contact us and we will respond as soon as possible with expedited solutions andcosts.
Shipping– Freight:
Ourpreferred LTL Carriers are Dayton Freight, Old Dominion, and UPS Freight. If you are interested in purchasing alarger item which requires freight, please contact us directly for the bestfreight price possible. Please note thatwe quote you the exact price of freight and do not include any additionalcharges of any kind. If you would likeus to work with a different carrier, or you would like to arrange freight,please contact us and we will give you the pickup address, dimensions, andweight. Please note that items will not be shipped until the freight chargeshave been paid.
PaymentTerms:
- Wewill under no circumstance ship an item when payment has not cleared or theitem has not yet been paid for.
- All items MUST be paid for within 7 days. If an item is not paid for within 7days we will open an unpaid item case through eBay to cancel thetransaction.
- We accept Paypal --If you do not have a Paypal account, you can still check out with Paypalas a guest, however you will need to contact Paypal for instructions.
- We also accept all major credit cards through our online merchantauthorize.net; however you must contact us directly and fill out a form to authorizeour company to charge your credit card.
- For local pick ups please contact us for payment methods available to pay upon pickup.
Pre-PurchaseInspection:
Ifyou would like to arrange for a technician to come in and test a unit orinspect a unit before purchase, please contact us any time to make arrangements.
ReturnPolicy:
Ourgoal at gibuys is to please our customers and we do our very best to describeeach item accurately. Please note thatall units are sold in as-is condition with no warranties or guarantees. Weoffer a 30 day return policy from the date on the invoice on all items UNLESS otherwise noted within thelisting. With this return policy youhave 30 days from the date of invoice to return the unit if it is found to bedefective. Please contact us directly tolet us know you will be returning the defective unit. Once we receive the unitand have verified it is in the same condition as when we shipped it, we willeither send you a replacement unit if we have one in stock or we will issue arefund for the unit price only backto the same method of payment. Allrefunds will be for the price of the defective unit ONLY and do not include shipping charges. Alterations or removal of any components offan item voids the 30-day return policy. Please note that most ofour equipment is in used condition, and we offer this 30 day return policy soyou have the opportunity to test the unit and make sure it is the condition youexpected. Any claims for a defectiveitem must be received by our company in writing prior to 30 days from the dateof invoice. NO EXCEPTIONS.
Please note thatthere are ABSOLUTLEY NO RETURNS after 30 days for any reason ---- NO EXCEPTIONS.
Problems?
Weenjoy working with our customers to ensure that you have the best possibleexperience when purchasing from our eBay store.If you have any questions, or any problems, we would be more than happyto work with you. If you have a problem,we ask that you please contact us before leaving neutral or negative feedbackon eBay so we have the opportunity to work out a solution together. We sincerely value our customers and your100% satisfaction is very important to us!
